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  • Some More Things Vet Techs (And Vets) Are Tired of Hearing

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    The response to my articles, Things Vet Techs (And Vets) Are Tired of Hearing, and the ones that followed, has been overwhelming. Meanwhile, the job remains chaotic, and the number of issues clients complain about is becoming unbearable.

    I just can’t seem to stop writing about the things that clients need to know that drive us nuts. That being said, I think that this is going to be my last one. I may write more in the future, but I will stop with this one for now.

    So, here you go. Here are some more things that veterinary technicians (and veterinarians) are tired of hearing.

    Vet medicine is so much more expensive than human medicine.

    This is the most infuriating thing that I have ever heard. Most people have health insurance to help cover their medical bills. They even have a card to help them make their medications more affordable.

    Have you actually ever looked at your bill? The actual one, not the one that just says that you paid a co-pay in order to see your doctor. Most doctor’s visits are over one hundred dollars. My husband stayed in the hospital for two days, and it cost over fifteen thousand dollars. It costs over $10,000 to have a baby. Could you imagine what orthopedic surgery costs? Surely not the five or ten thousand that you will have to pay for your dog!

    Can you trim his nails?

    Though we are happy to do your pet’s nails for you, the truth is that your dog isn’t limping because his or her nails are too long. Your dog or cat can’t breathe, yet you want us to stress them out more, just to do the nail trim?

    Look at the whole situation before you ask us to trim your pet’s nails. It might not be a good idea to do so. You might have to wait until he or she is feeling better, and then we would gladly do it.

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    Make sure to trim them as short as possible.

    I don’t know about you, but unless your dog is fighting me, I will cut your dog’s or cat’s nails short. In fact, I might even make a few bleed trying to get them as short as possible. I don’t need to be reminded that you want your money’s worth out of it. I especially don’t need to hear this when this hasn’t been done in so long that your dog or cat can hardly walk around on them!

    I don’t know what I feed my dog, but it has to be good because it is so expensive.

    The truth is that we really do need to know what your dog is eating, down to the brand and the flavor. Organic, grain-free, and expensive do not help us in the least. This is especially true if your dog or cat is experiencing an allergic reaction to the food they are eating. We need to know what is in the food that your dog is eating.

    My dog (or cat) would never bite.

    This is another one that really bothers me. These are the dogs and cats that would bite me first! The truth is that you really don’t know how your dog or cat is going to react in every situation. Dogs and cats bite when they are scared or in pain. They just might get scared. You have no way of knowing what your dog or cat might do in a stressful situation.

    Why do I have to bring my dog in again? This is the same issue that he or she had two years ago! Can’t you just refill the medicine?

    Clients often call, seeking medications for their pets. We really do understand. You are busy, and we are busy. The truth is that we really do need to see your dog again.

    It might not be the exact same issue that he or she had in the past. It may be a yeast infection, rather than a bacterial infection, which would require a different type of medication. If your dog or cat gets a urinary tract infection, there may be an underlying issue that we need to figure out.

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    Clients can say some things that can really get under our skin. They complain about the cost all the time. However, if you looked at your own bills, you would realize it doesn’t cost as much as your own medical bills!

    Nail trims are something else altogether. No matter why you come in, we understand that you want to get your dog or cat’s nails done. It just might not be the wisest time!

    ***

    Can’t get enough? Catch up on the other parts right here!

    The original: Things Vet Techs (And Vets) Are Tired of Hearing

    The second part: More Things Vet Techs (And Vets) Are Tired of Hearing

    The third part: Even More Things Vet Techs (And Vets) Are Tired of Hearing

    The last one (I think): Some More Things Vet Techs (And Vets) Are Tired of Hearing

    This series was so popular, I started a second one. You can check up on them here!

    The original: Things Vet Techs (and Vets) Want Pet Owners To Know

    The second part: More Things Vet Techs (and Vets) Want Pet Owners To Know

    The third part: Even More Things Vet Techs (and Vets) Want Pet Owners To Know

    Followed by: Choose the Right Pet

    The last one: We Don’t Want To Talk About Money

    ***

    Please note that the information provided is for educational and informational purposes only. Although I am a veterinary professional, this blog should not be used as a substitute for professional veterinary advice. 

    If your pet is experiencing a medical problem or concern, please contact a veterinary health professional immediately. 

  • Even More Things Vet Techs (And Vets) Are Tired of Hearing

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    As I mentioned earlier, the response to my first piece, “Things Vet Techs (and Vets) Are Tired of Hearing,” was overwhelming. It was something that I never expected. I shared it with other veterinary professionals on Facebook, and they were quick to share things that they were tired of hearing.

    Due to their overwhelming response, I felt compelled to write more. So, here are even more things that veterinary technicians (and veterinarians) are tired of hearing.

    I paid a significant amount of money for their dog, so they don’t have any money for preventive care.

    There is no doubt that it is expensive to own a puppy. You must bring your pet in every three to four weeks for vaccines until they are sixteen weeks old. Then, you need to spay or neuter your puppy at the right time. This can cost a few hundred dollars.

    They also get mad because their expensive dog has problems.

    People also get upset when their purebred, expensive dogs get problems that can be costly to fix. This may include allergies, which can cause skin problems, ear infections, and much more. Some dogs struggle with breathing issues and eye issues, which are common for their breed.

    This is only the tip of the iceberg. Many puppies and young dogs get into things that they shouldn’t, which could cause vomiting, diarrhea, and may even require surgery due to a foreign body. All of this can really add up.

    Their “free” kittens aren’t really free.

    Just like puppies need vaccines regularly until they are a few months old, free kittens need the same. It is also a good idea to test any new kittens for feline leukemia and FIV. They also need to be dewormed to ensure they are as healthy as possible. Often, they may struggle with an upper respiratory infection, which can require medication for a few months to help them improve.

    You don’t know what’s wrong with my pet!

    This is commonly said when a client refuses to undergo diagnostics to determine what is wrong with their pet, yet we are supposed to know what is wrong. Sometimes, this is even asked over the phone!

    They can’t (or won’t) spend any money on X-rays or blood work, and we are supposed to be able to determine what is wrong with a simple examination. There are times when it can be that simple, but there are also times when having more information makes it easier to treat.

    My pet isn’t better yet.

    Their pets may have been vomiting and having diarrhea for weeks. They won’t let you do any diagnostics, and one dose of medication doesn’t help. Because of this, we are incompetent.

    We may even perform diagnostics and treat the pet, but a single dose isn’t going to be enough. Their pet may require a few treatments before it can start to show improvement.

    Then, there are the clients who stop the medications as soon as their pet is better. Instead of taking the medication for the recommended two weeks (or however long it was prescribed), they stop it as soon as their pet acts normal again. Then, they are surprised when the symptoms return.

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    I truly love my job, but the past two years have really tested my patience. Not only do I have to deal with pets that can be challenging to care for, but the clients are also pretty hard to please.

    ***

    Can’t get enough? Catch up on the other parts right here!

    The original: Things Vet Techs (And Vets) Are Tired of Hearing

    The second part: More Things Vet Techs (And Vets) Are Tired of Hearing

    The third part: Even More Things Vet Techs (And Vets) Are Tired of Hearing

    The last one (I think): Some More Things Vet Techs (And Vets) Are Tired of Hearing

    This series was so popular, I started a second one. You can check up on them here!

    The original: Things Vet Techs (and Vets) Want Pet Owners To Know

    The second part: More Things Vet Techs (and Vets) Want Pet Owners To Know

    The third part: Even More Things Vet Techs (and Vets) Want Pet Owners To Know

    Followed by: Choose the Right Pet

    The last one: We Don’t Want To Talk About Money

    ***

    Please note that the information provided is for educational and informational purposes only. Although I am a veterinary professional, this blog should not be used as a substitute for professional veterinary advice. 

    If your pet is experiencing a medical problem or concern, please contact a veterinary health professional immediately. 

  • More Things Vet Techs (And Vets) Are Tired of Hearing

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    The response to my first piece, Things Vet Techs (And Vets) Are Tired of Hearing, was overwhelming. If you haven’t had a chance to read it, you can check it out here. I shared it on my personal Facebook page, as well as in several groups filled with other veterinary professionals.

    I asked them what things they were tired of hearing. This is only a small portion of their answers. In fact, I received so many answers that I may end up with several pieces. This only serves to highlight the challenges of interacting with the public as a veterinary professional.

    Here are some more things that veterinary technicians (and veterinarians) are tired of hearing.

    I should have a whole wing of the hospital dedicated to me because I have spent so much money here.

    This saying comes in many forms. I worked at a veterinary neurologist, which was beside his home. Many customers couldn’t help but tell me they were helping to pay for the huge mansion he lived in.

    Other clients say that they should have their own parking spot. They may be saying this because they either spend too much money on their pets or frequently visit the hospital. Either way, it isn’t my fault you bring your dog to the vet for every little bump and bruise you find!

    All you do is play with puppies and kittens all day.

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    Most people think that we have a dream job. We get to play with puppies and kittens all day. However, that couldn’t be further from the truth. Since most people rescue animals, we rarely see young animals. In fact, we are more likely to see patients who are truly ill and need our help to recover. Some of these can’t be helped (no matter how hard we try), and euthanasia is the best option for them.

    I could never do what you do because I love animals too much!

    This is usually uttered when we are dealing with really sick patients, and no matter what we do, we can’t seem to make them any better. They can’t imagine hurting a cat or dog, just to get blood drawn or take x-rays. Holding a cat or dog down to do whatever needs to be done is just too much for the normal person to deal with, along with all the blood, urine, and feces.

    Clients also love to tell us this when we are euthanizing their pets. Nobody loves to do that part of the job, but aren’t there bad parts of every job? And there are times when euthanasia seems like the best option. When you see patients who are really suffering, you just want to help, even if that means ending their lives.

    Then, there are those who simply seek your advice.

    When you work in veterinary medicine, you get all kinds of people who want your advice. I receive text messages and Facebook messages from a wide range of people. I am close to some of them and don’t mind helping out.

    However, there are just as many people I haven’t seen in years, asking me what they should do for their pet. My response is usually to call your vet, though there are times when I tell them that it really isn’t something to panic about.

    Just don’t get me started on Facebook.

    I see a lot of awful advice being given on popular social media sites. I used to give some advice, but I am so tired of people not listening to my advice (which is usually to take their pet to the vet)! Instead, they will try all these crazy things that may (or may not) have worked for their Facebook friends.

    Or groomers and pet store employees.

    Because they are certainly qualified to give medical advice! We have a lot of appointments that are made because their groomer found an ear infection or saw dental disease, which needed to be addressed. I always appreciate that they are looking out for these pets.

    However, just as many groomers and pet store employees give medical advice, which they really shouldn’t. In fact, most of them don’t have any experience, other than their own personal pets, so they are certainly not the first places you should go to for advice on your pet.

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    Being a professional in the veterinary field can be quite challenging, and it isn’t always the pets that are the problem. In fact, it is often things that their owners say that drive us insane! Stay tuned for the next post!

    ***

    Can’t get enough? Catch up on the other parts right here!

    The original: Things Vet Techs (And Vets) Are Tired of Hearing

    The second part: More Things Vet Techs (And Vets) Are Tired of Hearing

    The third part: Even More Things Vet Techs (And Vets) Are Tired of Hearing

    The last one (I think): Some More Things Vet Techs (And Vets) Are Tired of Hearing

    This series was so popular, I started a second one. You can check up on them here!

    The original: Things Vet Techs (and Vets) Want Pet Owners To Know

    The second part: More Things Vet Techs (and Vets) Want Pet Owners To Know

    The third part: Even More Things Vet Techs (and Vets) Want Pet Owners To Know

    Followed by: Choose the Right Pet

    The last one: We Don’t Want To Talk About Money

    ***

    Please note that the information provided is for educational and informational purposes only. Although I am a veterinary professional, this blog should not be used as a substitute for professional veterinary advice. 

    If your pet is experiencing a medical problem or concern, please contact a veterinary health professional immediately. 

  • Things Vet Techs (And Vets) Are Tired of Hearing

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    I have been a veterinary technician for years. I don’t really want to say how many, actually, because I’ve been doing the job longer than some of my coworkers have been alive. Which basically means that I have seen plenty over my many years in the field.

    I also have heard plenty, and some of these things really get under my skin. Here are some things that I am tired of hearing, along with everyone else in veterinary medicine.

    You work Saturdays?

    Yes, as a veterinary technician, I work Saturdays. I also work evenings and certain holidays.

    In fact, at one of my jobs, I was on call all weekend long! It didn’t matter what time someone called. If you were on call, you were going in. I have worked Christmas and Thanksgiving, and even had to leave an event I was attending one weekend to help with a surgery on a patient.

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    You aren’t open today?

    So, besides the fact that your family and friends aren’t happy when you work Saturdays and holidays, people are also not happy when you aren’t open at night to help them. If they need someone at eight o’clock at night, they want their veterinary team to be there for them. The same goes for holidays and weekends.

    I’m sorry, but there are emergency clinics for that. In fact, many are open twenty-four hours a day because regular veterinarians can’t keep up with the needs of their patients. Even they can’t keep up with the pure need in the field.

    You are only in it for the money.

    I’m so tired of hearing this one. Nobody goes into veterinary medicine to make money. In fact, you might be shocked at how little we are paid. We definitely don’t make what our counterparts do on the human side. Most can’t afford to live on their own. They need someone else to manage the bills.

    So, when you are looking at the bill at your veterinary office, don’t take it out on the person who makes less than you do, with all the stress that comes along with sick patients and angry clients. They do the job because they love it, not for the paycheck.

    You shouldn’t be in veterinary medicine because you don’t care.

    I don’t hear this one as much as some of the others, but it is still said to veterinary teams all over the country. This usually gets shouted because we aren’t able to get your pet in RIGHT THIS SECOND for something that has been going on for WEEKS or even MONTHS!

    Trust me, we try to help as many patients as we can, but there comes a limit. And trust me, even more, our limit was reached weeks ago, and we still keep adding sick patients into our appointment book, with nowhere to put them. We are seeing more patients than ever, yet we still can’t see everyone who calls. We are just overwhelmed by the number of people who need us.

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    My regular veterinarian can’t get us in. Can you?

    I hear this pretty regularly. It really makes me wonder. If your regular veterinarian can’t see you, why do we have to? Again, our appointments are full for weeks, and you want us to squeeze you in even though you aren’t going to ever come back? Go to the emergency clinic. If it can’t wait, you may require more care than we can provide.

    Working in veterinary medicine can be a great joy. You can help so many patients. However, you also get to see the nasty side of people. I never imagined that people would say I am only in it for the money or that I don’t care enough. The truth is that I am BURNT OUT, along with pretty much everyone else in veterinary medicine. Yet, we keep showing up to work and doing our best, day after day!

    ***

    Can’t get enough? Catch up on the other parts right here!

    The original: Things Vet Techs (And Vets) Are Tired of Hearing

    The second part: More Things Vet Techs (And Vets) Are Tired of Hearing

    The third part: Even More Things Vet Techs (And Vets) Are Tired of Hearing

    The last one (I think): Some More Things Vet Techs (And Vets) Are Tired of Hearing

    This series was so popular, I started a second one. You can check up on them here!

    The original: Things Vet Techs (and Vets) Want Pet Owners To Know

    The second part: More Things Vet Techs (and Vets) Want Pet Owners To Know

    The third part: Even More Things Vet Techs (and Vets) Want Pet Owners To Know

    Followed by: Choose the Right Pet

    The last one: We Don’t Want To Talk About Money

    ***

    Please note that the information provided is for educational and informational purposes only. Although I am a veterinary professional, this blog should not be used as a substitute for professional veterinary advice. 

    If your pet is experiencing a medical problem or concern, please contact a veterinary health professional immediately. 

  • Why Your Pet Needs Annual Examinations

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    When you receive the card in the mail indicating that your pet is due for vaccines and an annual examination, you may wonder if this is really necessary. Your dog or cat may be very healthy, and you may not see the need to schedule an appointment to take them to the veterinarian. That being said, it is crucial to take your pet to the veterinarian when they are due for an annual examination.

    Here are some reasons why your pet needs to have an annual examination.

    It helps to develop a relationship with your veterinarian.

    Both you and your pet will have the opportunity to meet a veterinarian and her team, allowing you to feel comfortable asking questions when you need help.

    You will also know who to call in the event of an emergency.

    If you get home and find that your dog has been vomiting all over your home, you will know who to call. Even if they aren’t able to squeeze you in (or they aren’t open), they should have a phone number of a local emergency veterinarian that they trust.

    Your veterinarian will be able to establish what is normal (and what isn’t normal with your pet).

    Whether you decide to do blood work or not, your veterinarian will learn more about your pet during an examination. He or she will learn what is normal for your pet and what isn’t.

    This will help your veterinarian catch something early.

    Your veterinarian will conduct a thorough examination to determine if your pet is experiencing any health issues. They may be able to identify something early, such as a mass or an abnormality in the blood work. At this point, it may be easier to treat (and more likely to be successful). It will also cost less money!

    When your pet comes in for its annual examination, it will ensure that it receives the necessary vaccines.

    This is important to protect both your pet and your family. You shouldn’t let your pet’s vaccines get overdue.

    You will also know that you are doing everything necessary to keep your pet healthy.

    Your veterinarian and his or her team will be able to talk to you about their recommendations, including the best food, as well as what flea and tick prevention and heartworm prevention that you should be using.

    The annual examination also gives you a chance to talk to your veterinarian about the things that are bothering you.

    You can talk about his or her weight, any nutrition questions that you may have, as well as any health concerns that you are worried about.

    That being said, senior pets should really have an examination every six months. Here are some reasons why.

    Photo Courtesy of Canva

    Senior pets age much quicker than their younger counterparts.

    They seem to get health problems that go downhill quickly. This can include arthritis and trouble getting around, as well as kidney disease, heart failure, liver disease, and much more.

    By having an examination every six months, you can help your senior pet stay as healthy as possible.

    Your veterinarian will continue to look for potential problems, aiming to catch them early. By doing this, you are helping your senior pet have the best life possible.

    So, what does your veterinarian look for in an examination?

    Your veterinarian will examine your pet from head to tail, and everything in between.

    He or she will look at your pet’s eyes and ears to make sure that they are free of infection.

    Any swelling and redness will be examined to ensure your pet is comfortable again.

    Your veterinarian will listen to your pet’s heart and lungs.

    At this time, please let them know if your pet has been coughing, sneezing, or is having trouble breathing.

    He or she will do a thorough examination of your pet’s skin.

    Your veterinarian will examine your pet for any patches of hair loss and shedding. He or she will look for itchiness and a change in color, which may occur if your pet digs at its skin.

    Your veterinarian will feel your pet’s abdomen.

    He or she will feel for the kidneys, liver, and even for any masses that may be in your pet’s abdomen.

    Your veterinarian will also look at the health of your pet’s mouth.

    Dental disease is a significant problem in both dogs and cats, as many owners are unable to brush their pets’ teeth.

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    If you have an older dog, you may want to have blood work done to check its values. Here are some reasons why you should consider this.

    You will be able to figure out baseline values for your pet.

    If he or she ever did have problems, you would know what his or her normal values were.

    You can catch problems early.

    You may be able to detect kidney disease in its early stages, allowing you to treat it and slow down the progression of the disease.

    You may even need to have blood work done to ensure that your pet can safely take a certain medication.

    Your veterinarian may request blood work, as some medications can be harsh on your pet’s kidneys and liver. He or she will want to ensure that your pet is healthy enough to take it, then recheck it to confirm that it isn’t causing any harm to them.

    You are also going to want to make sure that your pet is able to go under anesthesia before you put him or her through it.

    Since anesthesia will put a strain on your pet, you are going to want to make sure that he or she doesn’t have any underlying issues preventing you from doing so.

    Although you may not want to take your pet to the veterinarian every year (or even every six months), it is really important. You will want to have someone you trust when you really need them. It also helps to catch things early, which gives you the best chance at fixing the problem (or at least slowing it down).

    ***

    Please note that the information provided is for educational and informational purposes only. Although I am a veterinary professional, this blog should not be used as a substitute for professional veterinary advice. 

    If your pet is experiencing a medical problem or concern, please contact a veterinary health professional immediately.